• Enjoy 1 night onsen hotel at Lake Toya !
• Take a ride on Usuzan Ropeway, up to theUNESCO Global Geopark.
• Enjoy a shots of Japanese whisky with the award-winning distillery.
• Visit Noboribetsu Jigokudani, a volcanic caldera created by the eruption of Mount Hiyoriyama.

Accommodation

• 1-night accommodation at selected Lake Toya hotel
• 3 nights accommodation at selected Sapporo Hotel

Meals

• Daily Breakfast at hotel, 1 Lunch, 2 Dinner

Entrance Ticket

• Usuzan Ropeway & Showa Shinzan Bear Ranch

Transportation

• All transfer as stated in the itinerary by Private Vehicle.

Guide Service

• Japanese Speaking Drive Guide which speaks simple English/Mandarin

All personal expenses

• All personal expenses are excluded from the tour fare.
• Travel Insurance & Visa.

Flight

• Return flight tickets are not included in the tour fare.

Meals

• Meals not mentioned in the itinerary.

Tipping

• Tipping for local guide and driver are not included in the tour fare
• Porterage at airport & hotel are not included in the tour fare         

At the time of Booking

• Please provide the actual flight detail with departure & return date

Booking Confirmation

• You will receive a confirmation email for package with Instant Confirmation status; For Request Status package, you will receive a reply within 24-48 Hours after booking.
• In the event that you do not receive an email from us, please check your Spam folder or notify us via email.

Prior To Departure Date

• Your final itinerary details will be provided 5 days prior to tour departure.

Pre & Post Tour Extension

• You may request for any Pre & Post for tour services with Our Sales Support Team.

Itinerary 

• The Itinerary is for reference only and visiting sequence may be different, and is subject to any necessary changes in accordance with local operational requirements.
• By going private gives you the advantage of greater flexibility in pace and choice. You can spend a little more time at a particular landmark, add your favourite spot or even skip one altogether. All are possibilities on our Private Tour!
• You have a choice of a Mandarin Speaking or basic English Speaking Driver Guide will be provided during the sightseeing tour. (English Speaking Driver subject to availability)

Accommodation

•  Your final hotel name and details will be provided 5 days prior to tour departure. In the unlikely event, the operator reserves the right to change the hotel of a similar class.
• You must not exceed the maximum specified occupancy for the room type which you have booked. For the extra bed, the hotel may arrange a bed, a couch type bed or a roll-away bed
• Child policy: 7 years old and above must apply to Child with bed fare.

Meal

• Breakfasts are mostly buffet at the hotel. Lunch and dinner are mostly local group meals.
• If the meals not included in the program. Simple lunch and dinner price is about JPY 1000 - JPY 2500  per person.

Transportation

• You will have your own dedicated driver-guide or local guide with private transportation.
• Tour will be operating by van or coach depends on the group size.
• Each person with 1 piece of baggage. Each baggage must not exceed 81cm (H) x 119cm (W) x 119 cm (D).
• The maximum usage of the vehicle is 10 hours or 300 km, a surcharge will apply for exceeding 10 hours usage or 300 km.

Entrance Ticket

• Tour Guide will assist you to purchase entrance ticket at your own cost if entrance ticket is not included.

Extension

• For the customer who extension of stay, departure airport transfer will be provided when the extension accommodation is booked through us.

Airport Pick Up Information:

• Arrival & departure airport transfers will be operating by private vehicle exclusively for your party.
• Arrival - The local representative will be waiting at the meeting point holding a placard wait for you up to 1 hour 20 minutes from your flight landing time. If you are delayed, please message to driver or emergency contact person. A surcharge will be imposed.
• Departure - The pick-up time is 4 hours prior to the scheduled flight departure time. The pick-up information will be updated on the booking confirmation. 

Tour Pick Up Information:

• Your final pick-up information will be provided on your final tour itinerary prior to your arrival.

Guidelines During The Tour:

• You have to wait at the hotel lobby 10 minutes before pick up time.
• The operator will not take responsibility if the attraction is closed due to maintenance or any other situation beyond the operator's control. No refunds or reschedules will be issued in this case

Tourist Visa

• We recommend that you check with your Local Embassy for the visa requirement of your nationality. This is to ensure that you have a pleasant holiday.

Travel Insurance

• We recommend buying travel insurance before you travel to make sure that you are covered financially during the tour.
• Choice of travel insurance plan included a single trip or annual cover. For further details kindly contact our sales team.

Local Transportation

• All major Japanese cities have their own urban subway lines. Punctual, safe, and never on strike, the Japanese subway is the preferred mode of transportation for residents of large cities such as Tokyo. Knowing how to use the Tokyo Metro is essential when staying in the Japanese capital.

Currency

• The Japanese Yen is the official currency of Japan.

Seasonal Weather

• Japan has four distinct seasons: Spring (March to May), Summer (June to August), Autumn (September to November), Winter (December to February)

Deposits & Full Payment

• Full Payment is required upon confirmation.

Cancellation & Refund Policy Before Tour Departure Date

• All cancellation must be made in writing.
• 10% of the total tour fare will be imposed for cancellation after confirmation of the tour.
• 50% of the total tour fare will be imposed for cancellation made between 15 to 30 days prior to departure.
• 100% of the total tour fare will be imposed for cancellation made less than 14 days prior to departure.

During The Tour:

• There is no refund value for unused portions of tour and travel services.